What are the condition grades at Out&Back Outdoor?Updated 2 hours ago

Out&Back's condition grades

New - This item has never been worn and will come with its original hang tags.

Pristine - This is an unused item where the protective wrap and/or hang tags may have been removed, yet this item is still new. Most of these items come to us through our national retailer network and stem from customer returns at those retailer locations.  

Excellent - This is used but will have no real visible signs of wear and tear.

Good - This item has minor blemishes and aesthetic issues but no functional issues.

Worn - This item may have more obvious aesthetic issues, like a tear that needs to be fixed, but still functions as it was designed.

What if my Gear doesn't arrive as expected?

If you receive an item and you don't believe that the gear was graded correctly, please reach out to our support team for further help.

We do have a 30-day free return policy for most items as long as they are returned without any sustained wear or tear (returned in the same condition as delivered) if you don't like your gear! 

Make sure to see all terms and condition on our return policy here.