When will my support question be answered?Updated a month ago
Our support team is online to answer any questions by phone or written message from Monday through Friday, 9am - 4pm MT.
We typically respond within a few hours, but if you’ve contacted us outside of those business hours, it may take a bit longer for our team to reply.
Our support team is out of the office on these observed holidays in 2025
- New Years Day - January 1st
- MLK Jr. Day - January 20th
- Presidents' Day - February 17th
- Friday before Memorial Day - May 23rd
- Memorial Day - May 26th
- Juneteenth - June 19th
- Independence Day - July 4th
- Monday after 4th of July - July 7th
- Friday before Labor Day - August 29th
- Labor Day - September 1st
- Veterans Day - November 11th
- Thanksgiving - November 27th
- Christmas Day - December 25th