When will my support question be answered?Updated 17 days ago
Our support team is online to answer any questions by phone or written message from Monday through Friday, 9am - 4pm MT.
We typically respond within a few hours, but if you’ve contacted us outside of those business hours, it may take a bit longer for our team to reply.
Please refer to our Special Holiday Hours section for up to date info on any temporary hours we may have around Holidays.
Our support team is out of the office on these observed holidays in 2026
- New Years Day - January 1st
- MLK Jr. Day - January 20th
- Presidents' Day - February 17th
- Friday before Memorial Day - May 23rd
- Memorial Day - May 26th
- Juneteenth - June 19th
- Friday before Independence Day - July 3rd
- Independence Day - July 4th
- Friday before Labor Day - August 29th
- Labor Day - September 7th
- Indigenous Peoples' Day - October 12th
- Veterans Day - November 11th
- Thanksgiving - November 26th
- Christmas Day - December 25th