How does your trade-in program work?Updated a year ago

The process is quite simple. Once you've accepted our offer to trade-in your gear, you can expect the following:
1) Prepare your gear and ship to Out&Back or drop it off at a participating partner location. For offers being mailed to us, we'll email you a prepaid shipping label that will need to be affixed to the outside of your final package and dropped off at any USPS location. 
2) O&B receives gear and completes final inspection: upon arriving at our warehouse, our team will inspect, clean and if needed, repair gear. 
3) Get paid: as soon as we've confirmed the item's details match those that you originally submitted, we will submit payment to you via whichever payout option you selected - Venmo, PayPal or Gift Card.