Trade-in

Information about our trade-in program - what you need to know before you trade.

Before Trade-in

Information about things to consider as you prepare to trade-in.

How do I start trading my gear for cash?

Out&Back's trade-in program is the easiest way to sell your unwanted outdoor gear. Our proprietary online tool will ask you a few simple questions about your gear and within minutes, you'll receive an instant offer! You can also skip the online tool

How does your trade-in program work?

The process is quite simple. Once you've accepted our offer to trade-in your gear, you can expect the following:1) Prepare your gear and ship to Out&Back or drop it off at a participating partner location. For offers being mailed to us, we'll email y

What brands are currently accepted for trade-in?

Over time we hope to purchase just about any outdoor gear but at the moment, specific items from the following brands are accepted in our sell-back program. Please note that regardless of brand, we are not accepting safety gear or climbing gear at th

What is not currently accepted for trade-in?

We cannot accept gear from any brand not explicitly listed in our approved brands accepted. Regardless of brand, we also cannot purchase safety gear including helmets and climbing gear of any kind (e.g., harnesses, rope, etc.). We cannot accept outri

What information do I need to have to trade-in?

You'll need to submit the following details: 1) brand name2) type of gear (pants, jacket, tent etc.) 3) size and color4) condition (tears, discoloration, missing parts, etc.)5) (optional) SKU or item style name.

How much money will I receive for my used gear?

The calculation of your offer takes into consideration a variety of factors, including but not limited to: the brand, style, size, color, age and condition of your gear. Want to see for yourself? We encourage you to try it out today! You're just a fe

How does Out&Back determine my offer?

Our proprietary set of tools helps us evaluate several details like product condition, color, brand and maturity. We compare such details with multiple retailers to present you with the most accurate and competitive offer in the market. In other word

Can I bargain with Out&Back on my offer?

At this time, our offer is final. We like to keep things simple and avoid the back-and-forth which can take time away from being outdoors.

Does my trade-in offer expire?

Yes. Upon receiving your offer, you will have seven (7) days to accept. After seven days, the offer will automatically expire and you will need to re-submit the item through our sell back process for a new offer.

Do I have to pay for to ship gear that I trade-in?

Nope! Upon accepting one of our offers, you will receive an email with a prepaid shipping label. Note: ownership of shipping may be your responsibility if you choose to receive an item back after it's already been shipped to Out&Back. For oversized i

Does Out&Back provide packaging to ship my gear?

No, however we attempt to use USPS priority shipping whenever possible which gives you access to complimentary envelopes and boxes. You can also reuse cardboard boxes from previous packages you've received.

What happens if my item gets lost in transit to Out&Back?

As long as you use the shipping label provided by Out&Back and it's scanned into the USPS tracking system, your item will be covered by us should your package get lost in transit. If your trackable gear never makes it to us, we will submit an insuran

What happens if I send an item and it differs from how I described it?

This can happen... For example, you might have typed in the wrong item or style name by accident or there is an issue with a component on the item that you didn't notice, etc. When we receive an item that is different from what you originally submitt

How long does it take for my gear to be available to buy on Out&Back?

As long as there are no discrepancies between the item and the description of its condition provided in your original trade-in submission, you should receive payment within two-three business days of us receiving your gear! Note: processing times may

What happens to gear that is not accepted?

As long as gear is in working condition with minor visible signs of wear and tear, we are likely to accept it. You will be able to use our online trade-in tool to estimate whether your gear will be accepted and how much money you can earn! Gear that

What happens to gear that I sell to Out&Back?

We work with specialized experts to clean, repair and refurbish outdoor gear. Once it's ready for a new adventure, gear is listed on our website for outdoor enthusiasts to purchase for their next adventure.

How do I get my gift card I selected as my choice of payout?

We work with a gift card provider that allows us to issue gift cards from a variety of businesses. If you select the option to be paid via a gift card you will receive an email from our automated system that will guide you through the gift card redem

Is there a maximum amount of gear that I can trade-in?

The short answer, sort of...the more detailed answer, see the following. Online - Mail-in Trade-in. There is no limit to the number of items that a person may trade-in and no limit on the value of those items. A person may not submit more than (ten)

What is the Super Seller Program?

Whether trading gear is a side-hustle or your day job, if you've got lots of gear to trade-in, Out&Back can be a great partner! As a Super Seller, there are special perks that you should know about when it comes to engaging with Out&Back:. 10% More C

How do I become a Super Seller?

To be admitted to the Super Seller program a person must trade-in more than $500 worth of gear OR trade-in more than three (3) times in a month OR more than ten (10) times in a calendar year. Once any one of the above has occurred, the last step is t

Can I complete an in-person trade-in?

If in-person trade-in is your jam, you're in luck! We have partnered with Public Lands to offer several in-person trade-in locations around the US. Click here for a full list of locations.

How does in-person trade-in differ from mail-in?

There are two main differences. First, you don't have to pack your gear and drop-off at USPS. Instead, bring your in bag, box or whatever else you'd like to use to transport from your place to a participating in-person location. Upon review and an of